Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co pays, deductibles, and previous balances; posts payments and updates demographic and insurance information. Schedules patient appoint

Maintains visual and audio observation at all times. Verbally redirects patient over 2 way audio device in patient room. Immediately summon nursing staff if the patient requires physical assistance. Provides floor staff with information in a timely fashion when patient poses a safety concern to themselves or others. Participates in collaborative identification and reporti