Note This is a remote position (US) and the candidates can reside in EST or CST. Overview The Deployment System Architect (DSA) is responsible for the deployment of Computer Aided Dispatch Systems, Mobile Applications, and Records Management Systems. They are responsible for all phases of Post Sale system delivery from project turn over to customer acceptance. The DSA is

Develop, design, evaluate, and modify systems to meet customer and regulatory requirements. Provide overall technical leadership for project implementation, serving as the technical authority. Collaborate with customers to understand their overall solution needs and the functionality of both our company's applications and third party applications. Take ownership of the te

include but are not limited to Engage with an assigned group of customers and/or Customer Success Advocates to understand and deliver provisioning, configuration or other technical adjustments that empower the customer to improve or expand their use of the Motorola Solutions Command Center Software or Mobile Video Software portfolio in alignment with their agency goals and

Act as Lead System Technologist (ST) on projects or system upgrades, capable of directing self and other assigned project STs and able to mentor less experienced STs. Post sale implementation of voice and data communications systems. Provide technical support on specialized telecommunications systems and public safetyproduct applications for the Federal DoD. Performs spec

Note This is a remote position with travel (25 50%) to support projects. The candi date MUST reside in or be open to relocation to OH, MI, MN, WI, SD or ND. The System Engineer will take responsibility for and oversee all technical aspects of the assigned project from award until system acceptance. This involves Final Design and implementation of the radio network account

This position is open for DoD SkillBridge candidates only. Note The candi date MUST reside in or be open to relocation to OH, MI, MN, WI, SD or ND. The System Engineer will take responsibility for and oversee all technical aspects of the assigned project from award until system acceptance. This involves Final Design and implementation of the radio network accounting for i

Mobilize the Emergency Response Team (ERT) via PagerDuty Prepare written and verbal incident communications for distribution to internal stakeholders, external customers, State and Federal commissions Coordinate Post incident Reviews (PIR's) to drive continual improvement Prepare customer facing Root Cause Analysis (RCA) documents Monitor and continually improve incident

Day Shift Wednesday Saturday, 6 00 AM to 4 30 PM (Pacific Time) Under general supervision, this position will perform duties focused upon network/systems infrastructure, general troubleshooting, and outage reporting. Primary responsibilities include but are not limited to network monitoring and management, recording and resolving customer issues in a timely manner utilizi

Works with the customer to understand deep business requirements as it relates to MSI applications. Includes requirements documentation, implementation, verification, training and support. Responsibilities include Workflow Config, UI Customization, Provisioning, Training on MSI Applications, Capture Application Level Business Requirements BPR and Visioning Document and Go

Conducting remote GIS and potentially on site as needed, configuration, setup and maintenance of GIS data. Coordinating customer (agency) information between MSI and the customer resources Manage communication with customer contact(s) related to the overall project schedule and maintenance. Completing department and project required reports and documentation within set st

Collaborate with the Sales Operations and Channel Operations teams to fully understand success goals, support and sales processes with an aim to identify process breakthroughs and reduce friction for internal teams, partners and end customers Understand and manage Salesforce data models to accurately identify/correct missing data, align data structures and map fields in s

Supervises technical support activities and provides direction to technical staff Coordinates employee work schedules and ACD staffing to maintain service level objectives Coaches individual performance to ensure operational excellence; develops SMART goals, training plans, and performance improvement plans Acts as Incident Commander (ICS/ITIL) during scheduled shifts and

Act as hands on expert and builder for security technologies and controls with performance, operability, and scale in mind Serve as expert in AWS Cloud native technologies, architectures, and capabilities and how they impact and improve security controls. Ability to architect security capabilities across multiple technology, application, and business teams. Ability to wor

Act as hands on expert and builder for security technologies and controls with performance, operability and scale in mind Demonstrate strong technical knowledge across all aspects of security, with particular expertise in at least one of the following areas incident response, identity and access management (Active Directory and ideally, Sailpoint), application security, t

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trail