HOURS: Monday - Friday; Flexible

REPORTS TO: Customer Credit Manager

4imprint Group PLC is a leading direct marketer of promotional products operating across North America, the UK and Ireland. The Group has a premium listing on the London Stock Exchange and is a member of the FTSE 250. The Group has grown rapidly, consistently achieving double digit organic revenue growth and in 2022 surpassing the strategic target of $1bn in revenue. With a proven business model and a clear strategy, the Group's expansion and success is set to continue.

We work with businesses and organizations of all kinds to provide them with personalized promotional products. A small part of their job is the biggest part of ours - that's why one of our core values is to provide remarkable service. When you work here, you'll be treated with the same level of respect and positive attitude.

As a Credit Collections Accounting Intern, you'll be applying educational knowledge by assisting the Accounting Department in all areas; including special projects and gaining experience in a variety of accounting related duties in a professional work environment.

Here's what a typical day might look like. Other duties may be assigned.

• Demonstrate the eight core principles that guide every 4imprint teammate on a daily basis: Honesty, Curiosity, Collaboration, Flexibility, Accountability, Empathy, Positive Attitude, Humility.
• Verify customer purchase orders.
• Process credit card charges and refunds and look into credit card declines.
• Investigate any fraudulent orders in conjunction with sales and credit departments.
• Respond to customer credit card inquiries.
• Process refund check requests.
• Follow up on stale refund checks.
• Process bankruptcy paperwork as needed.
• Complete change of invoice address corrections.
• Assist in the collections area of the accounting with calls and follow up.
• Process customer credit applications.
• Other duties may be assigned.

You might be a fit for this position if you are:

• Friendly, tactful and professional in your communications on the phone and in e-mail.
• A multi-tasker that likes to stay on your toes as well as prioritize your workload.
• Organized and have a keen eye for detail.
• Fluent with computers.
• A self-starter who takes initiative to solve problems and follow up on issues.
• Someone who enjoys change and trying new things.

Required education/skills/experience:

• Actively pursuing Associate or Bachelor's degree in Business or Accounting
• Preferred GPA of 3.0 or higher.
• Proficiency with data entry, Microsoft Excel, Word, Outlook and Windows proficiency.

Physical Demands/Work Environment:

An individual in this position must be able to successfully perform the essential duties, responsibilities, and physical demands listed in this job description.

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of the job.

Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions.

• Regular and predictable attendance.
• Ability to effectively communicate with others (verbally and in writing).
• Ability to enter data.
• Work could be performed remotely (in WI only at this time) and at 4imprint, Oshkosh offices.

H-1B or other work authorization visa sponsorship is not offered for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources.

4imprint has a drug-free policy.

Equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.